One93Trading
Address: Saina Maina Nagar Palika 5, Rupandehi, Lumbini, Nepal – 32900
Email: one93media@gmail.com
Phone No.: +977-976-4339839
At One93Trading, we aim to ensure your orders are delivered promptly and securely. This Shipping Policy outlines the details of our shipping services, including delivery times for both domestic and international orders.
1. Shipping Locations
We offer both domestic and international shipping services. Orders can be delivered across Nepal and to select international locations.
2. Domestic Shipping (Within Nepal)
- Delivery Time: Domestic deliveries typically take 1-3 business days from the date of dispatch.
- Shipping Charges: Shipping charges for domestic orders are calculated at checkout based on the weight and delivery location. We may offer free shipping on select promotions or minimum order values.
3. International Shipping
- Delivery Time: International deliveries generally take 2-6 business days, depending on the destination and customs processing.
- Shipping Charges: International shipping costs are calculated at checkout based on the weight, size, and destination of the order.
- Customs and Duties: International customers are responsible for any customs duties, taxes, or additional fees imposed by their country. Please check with your local customs office for more details.
4. Order Processing
- Processing Time: Orders are typically processed within 1-2 business days after payment is confirmed. You will receive an email confirmation once your order has been dispatched.
- Weekend Orders: Orders placed on weekends or public holidays will be processed on the next business day.
5. Tracking Your Order
Once your order is dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor the progress of your shipment through our logistics partner’s website.
6. Delivery Issues
- Incorrect Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details.
- Missed Delivery Attempts: If the delivery attempt fails due to the recipient being unavailable, the logistics provider may reattempt delivery or return the package to us. Additional shipping fees may apply for re-delivery.
- Lost or Damaged Shipments: In the event that your shipment is lost or arrives damaged, please contact us immediately at one93media@gmail.com. We will work with our shipping partner to resolve the issue and, if necessary, arrange for a replacement or refund.
7. Free Shipping
From time to time, we may offer free shipping on certain promotions or for orders that meet a minimum value. These offers will be clearly indicated on our website during the promotional period.
8. International Shipping Limitations
At this time, international shipping may not be available to all countries. If we are unable to deliver to your country, we will notify you and provide a full refund for your order.
9. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us:
Address: Saina Maina Nagar Palika 5, Rupandehi, Lumbini, Nepal – 32900
Email: one93media@gmail.com
Phone: +977-976-4339839